You wrote: “This issue is being dealt with by the Council’s complaints officer in accordance with our policy.”
Well, that’s not what I understood to be happening.
Please read again the email I sent you a month ago (re-pasted below to save you finding it again).
I have received no communication from the council since this time.
I was clearly told that you were the person dealing with it now.
I am not very happy about the whole situation, as you can imagine.
Thanks for the information about the venue for next week’s ‘fairness’ event I don’t think the lighting in the Memorial Hall (or in either side room/section) will cause me any problems.